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Do Agora servers store our audio or video content?

No, Agora servers do not store any audio or video content. Agora SDKs send the information to Agora servers. This data transmission allows users to dial the phone, which is also necessary for quality and reporting. In addition, this information may include the establishment, time and duration of the call, as well as all the call failure records. If the call fails or similar problems occur, the information is uploaded for analysis. We do not collect information that affects privacy. If you still have concerns about this issue, contact support@agora.io for more clarification.

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